Frequently Asked Questions

Actual, Reasonable and Necessary

Press Releases / Media

Video Demo

21 / 11 / 2013

Government Harm Minimisation Review Underway

11 / 07 / 2013

Gambling Bill will address gambling-related harm

11 / 07 / 2013

Pokie scan will switch off problem players

11 / 07 / 2013

Pokies scan to prevent problem gambling

27 / 06 / 2013

New technology helps problem gamblers

12 / 03 / 2012

Banned pokie addict became SkyCity VIP

12 / 03 / 2012

VIP life took over for couple despite banning by casino

11 / 11 / 2012

In the news.
Sunday Star Times Article.

11 / 11 / 2012

On TV.
TV3 Interview.

Positive Outlook Limited has developed a new harm minimisation system for gaming machines that uses facial recognition technology (similar to the technology used by Customs at the New Zealand and Australian borders). The system revolutionises the prevention and treatment of problem gambling.

The system matches players from a database of images of people who have elected to opt-out or exclude themselves from gambling for a period. If a person who has opted-out attempts to play the gaming machine, the machine automatically disables. When the excluded person walks away from the machine, the machine automatically enables.

The system is the first harm minimisation tool that provides a real and immediate benefit for problem gamblers, while not adversely affecting casual and recreational players. The system can be installed at a fraction of the cost of other harm minimisation devices such as player information displays, pre-commitment systems and player tracking systems.

The system has been designed with regard to the international research on exclusion as a treatment tool, and implements the vast majority of the best practice recommendations set out in the international research.
Facial Recognition Software

As used in major airport security, this technology has become mainstream.

Problem Gambling in New Zealand

There is no dispute that problem gambling is a serious issue in New Zealand which justifies considerable investment.
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Exclusion is an Effective Treatment Tool

Exclusion is acknowledged in the international research as an effective treatment tool.

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The Use of Exclusion Orders in New Zealand

The exact number of excluded persons and exclusion orders that exist in New Zealand is not known.
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